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Resolved Unable to request DIY license

Discussion in 'SimTools DIY Version' started by arcus, Feb 20, 2018.

  1. arcus

    arcus New Member

    Joined:
    Nov 16, 2017
    Messages:
    11
    Occupation:
    Student
    Location:
    Raleigh, NC
    Balance:
    - 17Coins
    Ratings:
    +4 / 0 / -0
    My Motion Simulator:
    2DOF, DC motor, JRK
    I have attempted to fill out the form for a DIY license of Simtools but upon pressing the submit button, a circle next to it appears and spins but nothing happens. After some time, the captcha verification will then expire.
  2. noorbeast

    noorbeast VR Tassie Devil Staff Member Moderator Race Director

    Joined:
    Jul 13, 2014
    Messages:
    20,463
    Occupation:
    Innovative tech specialist for NGOs
    Location:
    St Helens, Tasmania, Australia
    Balance:
    144,614Coins
    Ratings:
    +10,741 / 52 / -2
    My Motion Simulator:
    3DOF, DC motor, JRK
    Have you tried a different browser?

    There are issues on Windows XP, which even Microsoft no longer supports.
  3. arcus

    arcus New Member

    Joined:
    Nov 16, 2017
    Messages:
    11
    Occupation:
    Student
    Location:
    Raleigh, NC
    Balance:
    - 17Coins
    Ratings:
    +4 / 0 / -0
    My Motion Simulator:
    2DOF, DC motor, JRK
    I have tried using Google Chrome, Mozilla Firefox, and Microsoft Edge with no luck. I am not sure if there is supposed to be a message saying the request has been sent, but a spinning circle leaves me to believe so.
  4. noorbeast

    noorbeast VR Tassie Devil Staff Member Moderator Race Director

    Joined:
    Jul 13, 2014
    Messages:
    20,463
    Occupation:
    Innovative tech specialist for NGOs
    Location:
    St Helens, Tasmania, Australia
    Balance:
    144,614Coins
    Ratings:
    +10,741 / 52 / -2
    My Motion Simulator:
    3DOF, DC motor, JRK
  5. Bord-Ing.

    Bord-Ing. New Member Gold Contributor

    Joined:
    Sep 17, 2016
    Messages:
    26
    Location:
    South Germany
    Balance:
    370Coins
    Ratings:
    +18 / 0 / -0
    My Motion Simulator:
    2DOF, DC motor, Arduino
  6. noorbeast

    noorbeast VR Tassie Devil Staff Member Moderator Race Director

    Joined:
    Jul 13, 2014
    Messages:
    20,463
    Occupation:
    Innovative tech specialist for NGOs
    Location:
    St Helens, Tasmania, Australia
    Balance:
    144,614Coins
    Ratings:
    +10,741 / 52 / -2
    My Motion Simulator:
    3DOF, DC motor, JRK
    @RaceRay can you please investigate what is going on with the submission form.
  7. RaceRay

    RaceRay Administrator Staff Member SimAxe Beta Tester

    Joined:
    Nov 8, 2006
    Messages:
    4,656
    Occupation:
    Self-employed | Web and application development
    Location:
    Hamburg, Germany
    Balance:
    23,837Coins
    Ratings:
    +1,958 / 13 / -0
    My Motion Simulator:
    2DOF, DC motor, SimAxe, SimforceGT
    Thank you guys. Its fixed.

    We do not need server monitoring, the power of the crowd is working:)
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