SMC3 Problem

Good evening,
I've been having a problem with SMC3 Utils for days.
In game, out of game, randomly, for no logical reason, engine 1 shuts down.
To turn it back on I have to restart the app.
Engine 1 shuts down even without the game being activated or simtools being online.
I also tried to change PC with only SMC3 Utils installed and it still turned off.
What could be the problem? Is there a way to get a log of the problem?
It doesn't seem to be a problem of limits since it switches off far from the latter.

- Arduino Uno
- SMC3 MODE 2
- 3x BTS7960
- 24v Battery

i'm using this settings since first day years ago. But with higher KP.
The board (BTS?) work correctly when its ON. I tryed to disconnect any board and i have the same problem.

The shutdown happen really often in game but also in the smc utils dashboard.
I cannot recognize any specific circumstances, sometimes during the breaking zone sometimes at startup and sometimes when i Press the menu button.
I'm playing F1 and Iracing but as I told you before it happens also on smc3 utilis button as I show you in the previous screenshot.

I don't think this could be a problem of usb controller because I tried also on my laptop without any other device connected.
I'll try to change my usb cable.

But if the problem is coming from usb why only the first motor turn off and the other two motor are always working good?

Thanks for the help

I tried to disconnect all motor controllers and the problem is not solved.
Also with a new Arduino same problem.

Next step changing the usb cable.

Hi,
I tried to change the cable but the problem is not solved.
Is it correct the baud rate that is 9600 on windows settings?
Any author idea?

I'm being crazy

This settings are correct?
First value should be 115200 or 9600?

Sometimes smc3 stop connecting and i have to change comm port in order to make it work why?

driver version is old?

i always used a clone but recently i buyed an original one without any results.
Tonight i noticed that if i turn of the 24v and turn it on the motor start working again.
Reversed the two bt-2 and always motor one stop working.

Can you please provide me an alternative to bt-2 I don't think that they are able to support 43a.
And I'm not sure that the problem is not the motor controller.

Thanks for the support

i'm thinking that the problem is the balance of the rig.
If i put 20kg in the front the bt-2 doesn't need to apply that much force and it doesn't block the motion.

Hi do you resolve it? i have the exact same problems as yours. In the end, for me, it is a problem of overheating the bts7960 i think, even if I put very little load on the motors (sitting on the seat with both feet on the ground to unload the weight) both BTS become very very hot.

I made evey change and swap possible (swap motor position, bts, pc, encoders, arduino boards,power supply, cables, connectors, smc settings etc...) and the constant thing is that one motor especially goes hot and the cause the bts to overheat and shut down very soon, and after few minutes the other motor, and if I open SMC they work again.

I think my motors in particular are foulty or they are not meant to work with bts and need a more powerful controller even if this kind of motors are very used for this scope. What motor do you use?

My motors are 300w - 24v - 1800rpm with nmrv040 that reduces to 70 rpm (similar to dof reality ones).

I hope someone can help becouse I dont want to spend other money on it!!

Sorry for the late reply, yes i have the same problem the bts becomes very hot and turn off.
My motor is pretty similar to yours.
I've solved by reducing the load.
And i'm planning to adding another alluminium plate and fan also in top of bts.