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Slow website loading times

Discussion in 'Forum and Website' started by RaceRay, Mar 13, 2015.

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Archie Eternal tinkerer

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I have a hosting platform that is US based if you want to run some tests / run up a clone site to test speeds?? @RaceRay

Archie, Mar 15, 2015

#21
value1 Nerd SimAxe Beta Tester SimTools Developer Gold Contributor

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Here from home (Switzerland) w/o corporate firewall:
1 <1 ms <1 ms <1 ms 192.168.1.1
2 72 ms 9 ms 9 ms 213.3.239.123
3 * * * Zeitüberschreitung der Anforderung.
4 11 ms 11 ms 11 ms be120-1100.zhbic20p-isn001.bluewin.ch [213.3.219.2]
5 11 ms 10 ms 10 ms 213.3.218.66
6 11 ms 11 ms 11 ms be100.zhbic20p-ipn002.bluewin.ch [213.3.220.5]
7 11 ms 10 ms 10 ms be100.i79zhh-005.bb.ip-plus.bluewin.ch [213.3.220.6]
8 11 ms 11 ms 10 ms i79tix-005-hun1-2-0.bb.ip-plus.net [138.187.129.145]
9 10 ms 11 ms 10 ms init7-tix-ten1.bb.ip-plus.net [193.5.122.250]
10 58 ms 13 ms 11 ms r1zrh2.core.init7.net [77.109.128.242]
11 11 ms 23 ms 24 ms r1bas1.core.init7.net [77.109.128.130]
12 25 ms 26 ms 47 ms r1fra2.core.init7.net [77.109.128.133]
13 35 ms 44 ms 35 ms r1nue2.core.init7.net [77.109.140.50]
14 34 ms 34 ms 35 ms gw-hetzner-nue2.init7.net [82.197.163.30]
15 35 ms 35 ms 35 ms core12.hetzner.de [213.239.245.25]
16 37 ms 37 ms 37 ms core21.hetzner.de [213.239.245.30]
17 37 ms 37 ms 37 ms juniper1.rz12.hetzner.de [213.239.245.78]
18 37 ms 40 ms 37 ms hos-tr2.ex3k15.rz12.hetzner.de [213.239.228.176]
19 37 ms 37 ms 38 ms xsimulator.net [178.63.100.131]

value1, Mar 15, 2015

#22
Pit - - - - - - - - - - - - - - - - Gold Contributor

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Switzerland UPC Cablecom

1 <1 ms <1 ms <1 ms 192.168.0.1
2 12 ms 9 ms 12 ms 84-72-56-1.dclient.hispeed.ch [84.72.56.1]
3 10 ms 8 ms 7 ms 217-168-62-141.static.cablecom.ch [217.168.62.141]
4 10 ms 11 ms 10 ms 84.116.211.17
5 11 ms 11 ms 15 ms 84.116.200.233
6 11 ms 11 ms 9 ms ch-zrh01b-ra1-ae-1.aorta.net [84.116.134.142]
7 13 ms 11 ms 10 ms 213.46.171.42
8 15 ms 16 ms 15 ms xe-2-1-0.fra28.ip4.gtt.net [141.136.110.53]
9 * 17 ms 17 ms hetzner-online-gw.ip4.gtt.net [77.67.76.142]
10 16 ms 15 ms 15 ms core1.hetzner.de [213.239.245.6]
11 19 ms 21 ms 21 ms core21.hetzner.de [213.239.245.217]
12 20 ms 20 ms 21 ms juniper1.rz12.hetzner.de [213.239.245.78]
13 21 ms 21 ms 22 ms hos-tr1.ex3k15.rz12.hetzner.de [213.239.228.144]
14 19 ms 21 ms 22 ms xsimulator.net [178.63.100.131]

Pit, Mar 15, 2015

#23
RaceRay Administrator Staff Member SimAxe Beta Tester

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Hi Archie,

have you every set up several amazon aws instances included geo located based server? From a view of traffic multiple server are not needed at the moment but the problem is definitely the round time and amount of hops between clients from the other hemisphare and our server which is based in germany.

I am migrating our resources to a maxcdn powered paid account for a test first. This only needs less time and effort.

Lets see if thats helps
- Like x 1
- Informative x 1
- Useful x 1
RaceRay, Mar 16, 2015

#24
Archie Eternal tinkerer

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Hi @RaceRay - Yes, we use and support various AWS services at work. Given the traffic patterns, likely overkill though. A global CDN much better, however it looks like maxcdn charge the "Australasia tax" for CDN to our region (US$12 p/m)

Archie, Mar 16, 2015

#25
RaceRay Administrator Staff Member SimAxe Beta Tester

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@Archie @bsft @eaorobbie @yobuddy @value1 Forum resources has been switched to maxcdn. Can you check if your loading times are better?
I had to order a extra package for Australasia which costs 15 bucks additional a month. However this additional costs are covered by the advertising income here, so no problem.

RaceRay, Mar 16, 2015

#26
noorbeast VR Tassie Devil Staff Member Moderator Race Director

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This is mine:

Tracing route to xsimulator.net [178.63.100.131]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms Tuz.home [192.168.1.1]
2 32 ms 32 ms 30 ms loop0.lns20.hba2.on.ii.net [203.33.255.161]
3 32 ms 31 ms 33 ms xe-0-1-0.cr1.hba1.on.ii.net [150.101.33.152]
4 347 ms 347 ms 346 ms ae3.cr1.mel4.on.ii.net [150.101.33.46]
5 377 ms 384 ms 384 ms ae2.br1.syd7.on.ii.net [150.101.33.28]
6 354 ms 384 ms 385 ms te0-2-0-3.br2.sjc2.on.ii.net [203.16.213.158]
7 351 ms 347 ms 348 ms te1-2-0.bdr1.lon1.on.ii.net [150.101.33.96]
8 350 ms 351 ms 352 ms r1ams1.core.init7.net [80.249.208.210]
9 381 ms 353 ms 358 ms r1ams2.core.init7.net [77.109.128.146]
10 374 ms 371 ms 373 ms r1nue2.core.init7.net [77.109.140.158]
11 375 ms 375 ms 376 ms gw-hetzner-nue2.init7.net [82.197.163.30]
12 405 ms 398 ms 397 ms core12.hetzner.de [213.239.245.25]
13 376 ms 378 ms 378 ms core22.hetzner.de [213.239.245.213]
14 403 ms 401 ms 400 ms juniper2.rz12.hetzner.de [213.239.245.118]
15 371 ms 373 ms 371 ms hos-tr3.ex3k15.rz12.hetzner.de [213.239.228.208]

16 402 ms 370 ms 372 ms www.xsimulator.net [178.63.100.131]

noorbeast, Mar 16, 2015

#27

Archie Eternal tinkerer

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My Motion Simulator:: 2DOF, DC motor, JRK

The same for me, and I used different DNS resolvers.

I suspect the CDN cluster will take some time to propgate DNS as I'm still routed via the .DE routers.

Code:

Tracing route to www.xsimulator.net [178.63.100.131]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  home.gateway.Nagios.Relay [192.168.0.1]
  2    18 ms    19 ms    19 ms  149.1.233.220.static.exetel.com.au [220.233.1.14
9]
  3    28 ms    19 ms    19 ms  10.1.21.43
  4    19 ms    42 ms    24 ms  203-174-185-145.syd.static-ipl.aapt.com.au [203.
174.185.145]
  5    20 ms    20 ms    21 ms  po41.sglebbrdr11.aapt.net.au [202.10.14.198]
  6    19 ms    19 ms    19 ms  203-219-106-157.tpgi.com.au [203.219.106.157]
  7    22 ms    22 ms    23 ms  syd-gls-har-int2-be-20.tpgi.com.au [203.29.129.1
96]
  8   179 ms   171 ms   173 ms  10ge3-4.core1.sjc1.he.net [72.52.93.37]
  9   167 ms   169 ms   174 ms  10ge1-4.core1.pao1.he.net [72.52.92.113]
10   255 ms   254 ms   260 ms  10ge1-3.core1.ash1.he.net [184.105.213.178]
11   324 ms   328 ms   331 ms  10ge9-2.core1.par2.he.net [184.105.213.94]
12   346 ms   341 ms   349 ms  100ge5-2.core1.fra1.he.net [72.52.92.14]
13     *        *        *     Request timed out.
14   364 ms   351 ms   342 ms  core4.hetzner.de [213.239.245.2]
15   357 ms   363 ms   356 ms  core21.hetzner.de [213.239.245.13]
16   357 ms   362 ms   358 ms  juniper1.rz12.hetzner.de [213.239.245.78]
17   367 ms   364 ms   357 ms  hos-tr1.ex3k15.rz12.hetzner.de [213.239.228.144]

18   356 ms   349 ms   350 ms  xsimulator.net [178.63.100.131]

Trace complete.

ping www.xsimulator.net

Pinging www.xsimulator.net [178.63.100.131] with 32 bytes of data:
Reply from 178.63.100.131: bytes=32 time=337ms TTL=45
Reply from 178.63.100.131: bytes=32 time=337ms TTL=45
Reply from 178.63.100.131: bytes=32 time=347ms TTL=45
Reply from 178.63.100.131: bytes=32 time=355ms TTL=45

Ping statistics for 178.63.100.131:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 337ms, Maximum = 355ms, Average = 344ms

Archie, Mar 16, 2015

#28

RaceRay Administrator Staff Member SimAxe Beta Tester

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Thanks guys.

I have to make more clear:

I only changed our resources images and files to the CDN. The website document itself is still routed to our german server.
I hope this gives a performance boost nevertheless as all connection hungry external files are now delivered from server located near by you.
You should see a big improvement in loading especially on pages with a lot of images.

If this is still leading to package drops or broken downloads i, ll consider to change our dns to maxcdn server as well...this will be done in a second or third step. I first want to try out all less time expensive operations.
- Like x 1
RaceRay, Mar 16, 2015

#29
Archie Eternal tinkerer

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Cool. I can see by the devtools that images are coming from your maxcdn account now.

Only problem I guess is with externally hosted images posted by members, then proxy.php has to fetch that.
I noticed the large images on HoiHman's thread are externally hosted. Maybe a limit on pic size here would help?
Or display in a thumbnail with a click through for full size (Like the forum currently provides for local uploads)

I'm just talking out loud, I have no idea if even possible on the forum code

Really appreciate your work on this @RaceRay
- Like x 2
Archie, Mar 16, 2015

#30
noorbeast VR Tassie Devil Staff Member Moderator Race Director

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I am also appreciative of your efforts @RaceRay.

noorbeast, Mar 16, 2015

#31
RaceRay Administrator Staff Member SimAxe Beta Tester

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Thanks guys

@Archie Have a link for me for "HoiHman's" thread?

> I noticed the large images on HoiHman's thread are externally hosted. Maybe a limit on pic size here would help?

When they are externally hosted i can not think of any other way than using a xenforo forum plugin which is able to fetch this images from externally and upload it on the xsimulator server automatically.
Technically its worth a try to increase loading time of such threads but from a administrator viewpoint i am fearing this could lead to unwanted images uploaded to our site.
This can lead to serious legal issues due to several reasons (think about non legal images, etc....)

Imho, its better to ask people to upload images with the native forum uploader.

RaceRay, Mar 16, 2015

#32
eaorobbie Well-Known Member SimTools Developer Gold Contributor

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I haven't had much of an issue since last change. Site always been a little slow and patchy just accepted that as normal considering the traffic we can experience here.

eaorobbie, Mar 16, 2015

#33
Archie Eternal tinkerer

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@RaceRay - Link to HoiHman's thread. Some larger images on this, 1280+

http://www.xsimulator.net/community...n-to-my-80-20-gs-4-rig.6294/page-5#post-72954

I agree, grabbing images that are linked in posts, to host them locally could be very easily abused.

Archie, Mar 16, 2015

#34
Archie Eternal tinkerer

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Just echoing what @eaorobbie says, if it was not for this thread I would not really consider the site to be having an issue.

Yeah, sometimes the pages don't render correct etc, but a refresh usually fixes it for me. Sometime I get a timeout, but hell, sometimes I can't get Facebook to load / work and they have millions $$.

Compared to some forums I have been on, this place is like silk!
- Agree x 1
Archie, Mar 16, 2015

#35
RaceRay Administrator Staff Member SimAxe Beta Tester

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Are the loading times significantly faster than before? If not, i will remove the CDN. It makes no sense to pay monthly for a service which has no effect for us.

@bsft you were crying the loudest about having performance glitches but i have not heard anything regarding this from you.

RaceRay, Mar 23, 2015

#36
Alexey Well-Known Member

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I only get issues every now and then on my phone with menus overlapping or not displaying at all. Same as above, a refresh will fix it straight away.
Never thought it was slow to begin with.

Alexey, Mar 23, 2015

#37
RaceRay Administrator Staff Member SimAxe Beta Tester

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Thanks Alexey, this could be the google translation widget. I could disable it for a test.

value1 also noticed, that logging out and in again could fix this overlapping-on-first-load glitch.

RaceRay, Mar 23, 2015

#38
noorbeast VR Tassie Devil Staff Member Moderator Race Director

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Sad to say that it may be a tad faster but it seems about the same for me with threads that have lots of large images, many of them won't load. I have had plenty of practice and am adept at opening the images separately in another tab, so if you need to change back I will cope.

noorbeast, Mar 23, 2015

#39
Archie Eternal tinkerer

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It's been fine for me before and after the change. If it's costing you money, I'd revert the changes.

I was happy before, no worries.

Archie, Mar 23, 2015

#40

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