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Slow website loading times

Discussion in 'Forum and Website' started by RaceRay, Mar 13, 2015.

  1. RaceRay

    RaceRay Administrator Staff Member SimAxe Beta Tester

    Joined:
    Nov 8, 2006
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    Occupation:
    Self-employed | Web and application development
    Location:
    Hamburg, Germany
    Balance:
    23,840Coins
    Ratings:
    +1,968 / 13 / -0
    My Motion Simulator:
    2DOF, DC motor, SimAxe, SimforceGT
    Our friends from the northern hemisphere, especially australia are complaining very slow loading times and errors for xsimulator.net

    Please help us to find out the reason. Answer here quickly with:

    Your country name and grading system for your personal page load, e.g.:

    "Germany - A"

    A = Excellent
    B = Good
    C = Fair
    D = Pass
    F = Failure

    Thank you!
  2. noorbeast

    noorbeast VR Tassie Devil Staff Member Moderator Race Director

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    My Motion Simulator:
    3DOF, DC motor, JRK
    On an ADSL1 connection Australia - D (most of the time) but F if downloading anything my end and I get page time out if the Xsimulator page has lots of images.
    • Old Old x 1
  3. bsft

    bsft

    Balance:
    Coins
    Ratings:
    +0 / 0 / -0
    70 MPBS down, 1.1 Up, cable broadband . Sydney Australia. Most of the time D, more than often F
    I may have to look for another forum to "live"on I think.
  4. RaceRay

    RaceRay Administrator Staff Member SimAxe Beta Tester

    Joined:
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    23,840Coins
    Ratings:
    +1,968 / 13 / -0
    My Motion Simulator:
    2DOF, DC motor, SimAxe, SimforceGT
    Please do this in your console:

    On windows: tracert xsimulator.net
    On linux/OS: traceroute xsimulator.net

    Post me the output here please!
  5. noorbeast

    noorbeast VR Tassie Devil Staff Member Moderator Race Director

    Joined:
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    Innovative tech specialist for NGOs
    Location:
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    Balance:
    145,148Coins
    Ratings:
    +10,780 / 52 / -2
    My Motion Simulator:
    3DOF, DC motor, JRK
    Microsoft Windows [Version 6.2.9200]
    (c) 2012 Microsoft Corporation. All rights reserved.

    C:\Windows\System32> tracert xsimulator.net

    Tracing route to xsimulator.net [178.63.100.131]
    over a maximum of 30 hops:

    1 4 ms 1 ms 2 ms Tuz.home [192.168.1.1]
    2 522 ms 577 ms 654 ms loop0.lns20.hba2.on.ii.net [203.33.255.161]
    3 73 ms 33 ms 32 ms xe-0-1-0.cr1.hba1.on.ii.net [150.101.33.152]
    4 347 ms 356 ms 351 ms ae3.cr1.mel4.on.ii.net [150.101.33.46]
    5 392 ms 406 ms 423 ms ae2.br1.syd7.on.ii.net [150.101.33.28]
    6 383 ms 356 ms 374 ms te0-2-0-3.br2.sjc2.on.ii.net [203.16.213.158]
    7 368 ms 365 ms 352 ms te1-2-0.bdr1.lon1.on.ii.net [150.101.33.96]
    8 398 ms 425 ms 472 ms r1ams1.core.init7.net [80.249.208.210]
    9 387 ms 414 ms 387 ms r1ams2.core.init7.net [77.109.128.146]
    10 369 ms 386 ms 382 ms r1nue2.core.init7.net [77.109.140.158]
    11 604 ms 588 ms 557 ms gw-hetzner-nue2.init7.net [82.197.163.30]
    12 707 ms 608 ms 457 ms core12.hetzner.de [213.239.245.25]
    13 839 ms 908 ms 921 ms core22.hetzner.de [213.239.245.213]
    14 756 ms 703 ms 695 ms juniper2.rz12.hetzner.de [213.239.245.118]
    15 466 ms 519 ms 466 ms hos-tr3.ex3k15.rz12.hetzner.de [213.239.228.208]

    16 484 ms 428 ms 479 ms www.xsimulator.net [178.63.100.131]

    Trace complete.

    C:\Windows\System32>
  6. RaceRay

    RaceRay Administrator Staff Member SimAxe Beta Tester

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    23,840Coins
    Ratings:
    +1,968 / 13 / -0
    My Motion Simulator:
    2DOF, DC motor, SimAxe, SimforceGT
    Uff...this are very high answer time and a lot of hops.
    Think we can bypass and increase this with connecting a CDN between our forum and all media hosted here.
    I will think about this!

    Hope to get some more speed feedback by other user
  7. noorbeast

    noorbeast VR Tassie Devil Staff Member Moderator Race Director

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    +10,780 / 52 / -2
    My Motion Simulator:
    3DOF, DC motor, JRK
    At times I also get significant amounts of packets being dropped along the way. Next time it happens I will keep the WinMTR log.
  8. value1

    value1 Nerd SimAxe Beta Tester SimTools Developer Gold Contributor

    Joined:
    Jan 9, 2011
    Messages:
    2,184
    Location:
    Zug, Switzerland
    Balance:
    14,509Coins
    Ratings:
    +3,319 / 11 / -1
    My Motion Simulator:
    2DOF, DC motor, JRK, Joyrider
    From Zürich on Windows PC:

    Tracing route to xsimulator.net [178.63.100.131]
    over a maximum of 30 hops:
    121ms10ms16ms10.255.255.255
    225ms14ms27ms217-168-000-000.static.cablecom.ch [217.168.000.000]
    325ms17ms22ms84.116.202.241
    413ms35ms13msch-zrh01b-ra1-ae-9-0.aorta.net [84.116.134.22]
    521ms11ms77ms213.46.171.42
    631ms24ms18msxe-3-0-0.fra28.ip4.gtt.net [141.136.110.57]
    7140ms60ms51mshetzner-online-gw.ip4.gtt.net [77.67.76.142]
    824ms35ms29mscore1.hetzner.de [213.239.245.6]
    9113ms36ms28mscore22.hetzner.de [213.239.245.178]
    1032ms21ms67msjuniper2.rz12.hetzner.de [213.239.245.118]
    1130ms74ms30mshos-tr4.ex3k15.rz12.hetzner.de [213.239.228.240]
    1228ms23ms31msxsimulator.net [178.63.100.131]
    Trace complete.



    What is really annoying though is the speed when looking up xsimulator.net on my mobile.
  9. RaceRay

    RaceRay Administrator Staff Member SimAxe Beta Tester

    Joined:
    Nov 8, 2006
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    Hamburg, Germany
    Balance:
    23,840Coins
    Ratings:
    +1,968 / 13 / -0
    My Motion Simulator:
    2DOF, DC motor, SimAxe, SimforceGT
    Guys, i wasn´t aware that we really have a big problem here!

    @ value1 really? 7140ms -> hetzner-online-gw.ip4.gtt.net [77.67.76.142]

    This are 7 seconds only for a roundtrip without any content. This is a serious issue.

    Will talk with hetzner about this and come back to you after that.
    • Like Like x 2
  10. RaceRay

    RaceRay Administrator Staff Member SimAxe Beta Tester

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    My Motion Simulator:
    2DOF, DC motor, SimAxe, SimforceGT
    @value1 you are testing from your company's workplace right? Some firewall rules could explain the first very high latency of 7000ms.
    Are you accessing xsimulator.net from mobile over wifi or connected to w-lan?
    • Agree Agree x 1
  11. RaceRay

    RaceRay Administrator Staff Member SimAxe Beta Tester

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    My Motion Simulator:
    2DOF, DC motor, SimAxe, SimforceGT
    Yes, please do so. Could be helpful
  12. insanegr

    insanegr !N$@n€

    Joined:
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    Athens
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    +499 / 1 / -0
    My Motion Simulator:
    2DOF, DC motor, Arduino
    here is mine from athens

  13. prodigy

    prodigy Burning revs

    Joined:
    Oct 27, 2013
    Messages:
    459
    Location:
    Croatia
    Balance:
    6,698Coins
    Ratings:
    +399 / 4 / -0
    My Motion Simulator:
    2DOF, 3DOF, AC motor, SCN5, JRK
    This is me from Croatia, not bad.

    Code:
    Tracing route to xsimulator.net [178.63.100.131]
    over a maximum of 30 hops:
      1  <1 ms  <1 ms  <1 ms  192.168.1.1 [192.168.1.1]
      2  21 ms  21 ms  21 ms  80.80.56.4
      3  21 ms  21 ms  22 ms  10.80.0.241 [10.80.0.241]
      4  22 ms  22 ms  32 ms  212.92.223.61
      5  22 ms  21 ms  22 ms  213.147.96.74
      6  30 ms  30 ms  30 ms  xe-7-2-0-86.vie-per-score-1-re0.interoute.net [1
    95.81.47.69]
      7  41 ms  41 ms  41 ms  ae3-0.fra-006-score-1-re0.interoute.net [212.23.
    43.26]
      8  41 ms  41 ms  41 ms  decix-gw.hetzner.de [80.81.192.164]
      9  41 ms  41 ms  41 ms  core1.hetzner.de [213.239.245.6]
    10  46 ms  45 ms  45 ms  core22.hetzner.de [213.239.245.178]
    11  50 ms  46 ms  45 ms  juniper2.rz12.hetzner.de [213.239.245.118]
    12  46 ms  49 ms  47 ms  hos-tr3.ex3k15.rz12.hetzner.de [213.239.228.208]
    13  47 ms  46 ms  46 ms  xsimulator.net [178.63.100.131]
    Trace complete.
    I got 10 mbit download and 1 mbit upload.

    I don't have loading problems on my PC, using Firefox and Adblocker, pretty much fast.
    But on the mobile phone is very slow on the same home connection, especially with the ads, I think they slow down things on the phone very much, most of the times I'm waiting for them to load. Not an Ad complaint, just observation :)
  14. value1

    value1 Nerd SimAxe Beta Tester SimTools Developer Gold Contributor

    Joined:
    Jan 9, 2011
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    2,184
    Location:
    Zug, Switzerland
    Balance:
    14,509Coins
    Ratings:
    +3,319 / 11 / -1
    My Motion Simulator:
    2DOF, DC motor, JRK, Joyrider
    That's through the firewall of the company. At home access is ok - except via the mobile phone (S3, wifi and air [whatever terminology they have nowadays for that, like UMTS, G3, ? o_O])
  15. RaceRay

    RaceRay Administrator Staff Member SimAxe Beta Tester

    Joined:
    Nov 8, 2006
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    Occupation:
    Self-employed | Web and application development
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    Hamburg, Germany
    Balance:
    23,840Coins
    Ratings:
    +1,968 / 13 / -0
    My Motion Simulator:
    2DOF, DC motor, SimAxe, SimforceGT
    This is weird. On my mobile phone (sony xperia z1 / android) its fast as hell, faster than on my desktop system.

    Which smartphone and mobile browser are you guys using?
    This forum uses a lot of javascript, maybe this is slowing things down on some smartphones?
  16. RaceRay

    RaceRay Administrator Staff Member SimAxe Beta Tester

    Joined:
    Nov 8, 2006
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    Occupation:
    Self-employed | Web and application development
    Location:
    Hamburg, Germany
    Balance:
    23,840Coins
    Ratings:
    +1,968 / 13 / -0
    My Motion Simulator:
    2DOF, DC motor, SimAxe, SimforceGT
    Are you using 'private/privacy mode' of your mobile browser? That would explain it as no files are cached when you are using this mode.
  17. kanuk

    kanuk If it ain't moving, it ain't simulating...

    Joined:
    Jan 24, 2015
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    214
    Occupation:
    Eng
    Location:
    Melbourne Australia
    Balance:
    2,380Coins
    Ratings:
    +202 / 1 / -0
    My Motion Simulator:
    2DOF, 3DOF, DC motor, Arduino, JRK
    Mine this morning....
    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.



    C:\Users\kanuk>tracert xsimulator.net

    Tracing route to xsimulator.net [178.63.100.131]
    over a maximum of 30 hops:

    1 3 ms 4 ms 3 ms telstra.gateway [10.0.0.138]
    2 9 ms 9 ms 7 ms 172.18.211.13
    3 8 ms 8 ms 7 ms 172.18.67.129
    4 8 ms 8 ms 8 ms bundle-ether4.lon-edge901.melbourne.telstra.net
    [203.50.76.2]
    5 12 ms 7 ms 12 ms bundle-ether10.exi-core10.melbourne.telstra.net
    [203.50.11.109]
    6 24 ms 25 ms 25 ms bundle-ether12.chw-core10.sydney.telstra.net [20
    3.50.11.124]
    7 23 ms 23 ms 24 ms Bundle-ether17.oxf-gw2.sydney.telstra.net [203.5
    0.13.70]
    8 24 ms 23 ms 23 ms bundle-ether1.sydo-core01.sydney.reach.com [203.
    50.13.38]
    9 25 ms 23 ms 24 ms i-0-3-2-0.sydo-core02.bi.telstraglobal.net [202.
    84.220.189]
    10 167 ms 167 ms 168 ms i-0-2-0-8.1wlt-core01.bx.telstraglobal.net [202.
    84.143.154]
    11 163 ms 164 ms 164 ms i-0-5-0-0.tlot02.bi.telstraglobal.net [202.84.25
    3.34]
    12 166 ms 166 ms 166 ms gtt-peer.tlot02.pr.telstraglobal.net [134.159.61
    .98]
    13 346 ms 346 ms 347 ms et-4-3-0.fra28.ip4.gtt.net [89.149.129.73]
    14 358 ms 358 ms * hetzner-online-gw.ip4.gtt.net [77.67.76.142]
    15 360 ms 360 ms 359 ms core1.hetzner.de [213.239.245.6]
    16 363 ms 360 ms 362 ms core21.hetzner.de [213.239.245.217]
    17 361 ms 364 ms 360 ms juniper1.rz12.hetzner.de [213.239.245.78]
    18 361 ms 362 ms 361 ms hos-tr2.ex3k15.rz12.hetzner.de [213.239.228.176]

    19 366 ms 362 ms 360 ms xsimulator.net [178.63.100.131]

    Trace complete.

    I'm on 100mb down 5mb up....
  18. Archie

    Archie Eternal tinkerer

    Joined:
    Dec 31, 2014
    Messages:
    1,081
    Location:
    Wollongong, NSW, AU
    Balance:
    3,796Coins
    Ratings:
    +1,379 / 4 / -0
    My Motion Simulator:
    2DOF, DC motor, JRK
    Most of the time for me on ADSL2+ (8MB) it's not too bad for me. (B/C). South Coast, Eastern Australia.

    Here is my TR:

    Code:
    Tracing route to www.xsimulator.net [178.63.100.131]
    over a maximum of 30 hops:
    
      1    <1 ms    <1 ms    <1 ms  home.gateway.Nagios.Relay [192.168.0.1]
      2    22 ms    18 ms    19 ms  150.1.233.220.static.exetel.com.au [220.233.1.15
    0]
      3    19 ms    19 ms    19 ms  10.1.21.43
      4    26 ms    32 ms    20 ms  203-174-185-145.syd.static-ipl.aapt.com.au [203.
    174.185.145]
      5    20 ms    20 ms    20 ms  po41.sglebbrdr11.aapt.net.au [202.10.14.198]
      6    20 ms    19 ms    19 ms  203-219-106-157.tpgi.com.au [203.219.106.157]
      7    21 ms    22 ms    22 ms  syd-gls-har-int2-be-20.tpgi.com.au [203.29.129.1
    96]
      8   175 ms   173 ms   174 ms  10ge3-4.core1.sjc1.he.net [72.52.93.37]
      9   167 ms   166 ms   169 ms  10ge1-4.core1.pao1.he.net [72.52.92.113]
    10   249 ms   247 ms   249 ms  10ge1-3.core1.ash1.he.net [184.105.213.178]
    11   325 ms   325 ms   325 ms  10ge9-2.core1.par2.he.net [184.105.213.94]
    12   414 ms   412 ms   425 ms  100ge5-2.core1.fra1.he.net [72.52.92.14]
    13     *        *        *     Request timed out.
    14   335 ms   335 ms   334 ms  core4.hetzner.de [213.239.245.2]
    15   337 ms   337 ms   336 ms  core21.hetzner.de [213.239.245.13]
    16   337 ms   337 ms   336 ms  juniper1.rz12.hetzner.de [213.239.245.78]
    17   339 ms   340 ms   340 ms  hos-tr1.ex3k15.rz12.hetzner.de [213.239.228.144]
    
    18   337 ms   337 ms   338 ms  xsimulator.net [178.63.100.131]
    
    Trace complete.
    Ping average (Round trip) is 350ms,
  19. noorbeast

    noorbeast VR Tassie Devil Staff Member Moderator Race Director

    Joined:
    Jul 13, 2014
    Messages:
    20,555
    Occupation:
    Innovative tech specialist for NGOs
    Location:
    St Helens, Tasmania, Australia
    Balance:
    145,148Coins
    Ratings:
    +10,780 / 52 / -2
    My Motion Simulator:
    3DOF, DC motor, JRK
    I really enjoy the posts with lots of really detailed pictures, they are worth so much more than mere words. However on my connection Xsimulator will either not load the page at all or will not render most of the images, like this:

    fail.jpg
  20. Archie

    Archie Eternal tinkerer

    Joined:
    Dec 31, 2014
    Messages:
    1,081
    Location:
    Wollongong, NSW, AU
    Balance:
    3,796Coins
    Ratings:
    +1,379 / 4 / -0
    My Motion Simulator:
    2DOF, DC motor, JRK
    @RaceRay - Just putting it out there, but if a small fee was given by forum members who volunteered, (my hand would go up) could this forum be hosted on AWS to take advantage of their Cloud Geo-location and mirroring??