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Question Simtools crashes ?

Discussion in 'SimTools Pro & Entertainment Version' started by Gadget999, Jul 28, 2022.

  1. Gadget999

    Gadget999 Well-Known Member

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    My Motion Simulator:
    2DOF, DC motor, Arduino, 6DOF
    The last few days simtools has become unstable

    I have been using simtools with RF2

    At random I can hear a windows sound alert and the motion stops working.

    When you look at the processes the game manager and game engine are active

    When you close rf2 the game engine dissapears

    Restart simtools and the motion comes back

    Any suggestions ?
    Gadget999, Jul 28, 2022
    #1
  2. yobuddy

    yobuddy Well-Known Member Staff Member Moderator SimAxe Beta Tester SimTools Developer Gold Contributor

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    Check the interface cables.
    Sounds like an interface is dropping out.
    Take care!
    • Agree Agree x 1
    yobuddy, Jul 30, 2022
    #2
  3. Gadget999

    Gadget999 Well-Known Member

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    My Motion Simulator:
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    Yes it sounds like a usb decice has dropped out

    My main sim uses 3 boards running smc3

    When i checked the com ports they are all there.

    Reopening simtools and everything is ok again

    I have stopped simtools opening when windows does to give everything time to tie its laces - lets see if anything changes
    Gadget999, Jul 31, 2022
    #3
  4. noorbeast

    noorbeast VR Tassie Devil Staff Member Moderator Race Director

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    My Motion Simulator:
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    Even a micro disconnect can mess with SimTools.

    You can map what USB devices are mapped to which controllers, as it is easy to overload a USB controller, see the FAQs here: https://www.xsimulator.net/community/faq/usb-disconnects.396/

    Ferrite magnet clips on cords can help minimise interference, which can be an alternate possibility.
    Last edited: Jul 31, 2022
    noorbeast, Jul 31, 2022
    #4
  5. Gadget999

    Gadget999 Well-Known Member

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    My Motion Simulator:
    2DOF, DC motor, Arduino, 6DOF
    Some good information there

    Whats interesting is the sim has been good as gold for a long time, this is a new problem

    The only change I can think is an update to RF2 and also windows

    I will start with ferrite chokes and after that a pci usb card

    Thanks for the help :)
    Last edited by a moderator: Jul 31, 2022
    Gadget999, Jul 31, 2022
    #5
  6. yobuddy

    yobuddy Well-Known Member Staff Member Moderator SimAxe Beta Tester SimTools Developer Gold Contributor

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    May be worth trying to plug stuff into usb 2.0 ports (if available) and see if you get the same result.
    • Like Like x 1
    yobuddy, Aug 7, 2022
    #6
  7. Gadget999

    Gadget999 Well-Known Member

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    My Motion Simulator:
    2DOF, DC motor, Arduino, 6DOF
    I think my usb ports are 2.0

    I have added chokes on both ends of the 3x usb cables - so far all good ❤️
    • Like Like x 2
    Gadget999, Aug 7, 2022
    #7