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Question Lost license

Discussion in 'SimTools DIY Version' started by Akj6zero, Mar 2, 2020.

  1. Akj6zero

    Akj6zero New Member Gold Contributor

    Joined:
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    My Motion Simulator:
    2DOF, DC motor, Arduino
    Bonjour a vous.
    J'ai fait une demande de licence gratuite il y a quelque jours, et je viens seulement de voir dans mes courriers indésirable que j'avais une réponse. Ils me disent que j'ai déjà demander une clef, seulement je n'en n'ai pas le souvenir, mais si c'est le cas, je ne l'ai pas utiliser, peut être que celle ci était aussi a l’époque dans les indésirables.
    Ils me renvoient vers ce forum pour la récupérer, comment puis-je faire?
    merci a vous.

    Je viens de tomber sur ce ci:
    https://www.xsimulator.net/community/threads/key-recovery.12985/

    seul problème c'est qu'ils ne connaissent pas mon email, puis-ce que je ne l'ai jamais utiliser.

    google traduction:
    Hello to you.
    I applied for a free license a few days ago, and I just saw in my spam that I had an answer. They tell me that I already asked for a key, only I do not remember it, but if it is the case, I did not use it, maybe this one was also at the epoch in the undesirable.
    pour le récupérer, ils me font référence à ce forum comment puis-je faire?
    Merci.
    Last edited: Mar 2, 2020
  2. Ads Master

    Ads Master

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  3. noorbeast

    noorbeast VR Tassie Devil Staff Member Moderator Race Director

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    Innovative tech specialist for NGOs
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    My Motion Simulator:
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    To look up your SimTools license number just log into SimTools.us: https://simtools.us/member-login/

    Use the email you registered at Xsimulator.net, or purchased the Licenses with, and if you don't have a password, click reset password.
    • Like Like x 1
  4. Akj6zero

    Akj6zero New Member Gold Contributor

    Joined:
    Dec 31, 2017
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    Attichy
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    70Coins
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    +2 / 0 / -0
    My Motion Simulator:
    2DOF, DC motor, Arduino
    Bonjour et merci de votre réponse, j'ai vu ça sur le lien que j'avais trouvé, mais quand je veut réinitialiser le mot de passe, ils me disent ça:

    simtootls reset password.png

    je ne suis jamais aller dessus, donc comment j'aurais pu récupérer une clef?

    Et je n'utilise qu'une seul adresse email depuis des années.
  5. noorbeast

    noorbeast VR Tassie Devil Staff Member Moderator Race Director

    Joined:
    Jul 13, 2014
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    Occupation:
    Innovative tech specialist for NGOs
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    St Helens, Tasmania, Australia
    Balance:
    108,645Coins
    Ratings:
    +8,882 / 43 / -2
    My Motion Simulator:
    3DOF, DC motor, JRK
    Please be aware that you can dual language post but it is part of the Forum Rules that you also include an English translation: https://www.xsimulator.net/community/threads/forum-rules.9527/