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Resolved Where did my download package and coins go?

Discussion in 'Forum and Website' started by Jukkakamala, Dec 20, 2017.

  1. Jukkakamala

    Jukkakamala New Member

    Joined:
    Sep 19, 2017
    Messages:
    8
    Location:
    Finland
    Balance:
    168Coins
    Ratings:
    +0 / 1 / -0
    My Motion Simulator:
    3DOF
    I bought a year subscription a few months back and now it is gone. Also my few coins are gone and balance is -7.

    What is going on?

    Thanks in advance.
    Jukkakamala, Dec 20, 2017
    #1
  2. noorbeast

    noorbeast VR Tassie Devil Staff Member Moderator Race Director

    Joined:
    Jul 13, 2014
    Messages:
    20,533
    Occupation:
    Innovative tech specialist for NGOs
    Location:
    St Helens, Tasmania, Australia
    Balance:
    145,022Coins
    Ratings:
    +10,776 / 52 / -2
    My Motion Simulator:
    3DOF, DC motor, JRK
    PM the site admin @RaceRay, as it is not something members can help with.
    noorbeast, Dec 20, 2017
    #2
  3. RaceRay

    RaceRay Administrator Staff Member SimAxe Beta Tester

    Joined:
    Nov 8, 2006
    Messages:
    4,656
    Occupation:
    Self-employed | Web and application development
    Location:
    Hamburg, Germany
    Balance:
    23,837Coins
    Ratings:
    +1,965 / 13 / -0
    My Motion Simulator:
    2DOF, DC motor, SimAxe, SimforceGT
    @Jukkakamala I checkef your account. You should be able to download plugins. Could you try again?

    Per download coins are still deducted but this does not matter as long as your download package is valid. Even with negative amount of coins you can download plugins than.
    RaceRay, Dec 21, 2017
    #3