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Question Resolved - Upgrading from DIY to PRO

Discussion in 'SimTools DIY Version' started by Lasagna Smoothie, Sep 11, 2018.

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  1. Lasagna Smoothie

    Lasagna Smoothie Member Gold Contributor

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    Hello,

    I presently own a DIY simtools license. However, if possible I'd like to upgrade to the pro version. I've emailed simtools support about this issue several times, however, I have yet to receive a response. Any help with this issue would be appreciated. Thanks in advance to any who respond.
    Lasagna Smoothie, Sep 11, 2018
    #1
  2. yobuddy

    yobuddy Well-Known Member Staff Member Moderator SimAxe Beta Tester SimTools Developer Gold Contributor

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    What's your email buddy, we answer all questions that come into the ContactUs page.
    https://simtools.us/contact-us/
    Is thus where you sent the email?
    Have you checked your junk folder by chance?

    chat soon buddy,
    Dustin
    • Friendly Friendly x 1
    yobuddy, Sep 11, 2018
    #2
  3. Lasagna Smoothie

    Lasagna Smoothie Member Gold Contributor

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    I just checked my spam folder and you're absolutely right, that's where it ended up. My apologies for the confusion.
    Lasagna Smoothie, Sep 11, 2018
    #3
  4. yobuddy

    yobuddy Well-Known Member Staff Member Moderator SimAxe Beta Tester SimTools Developer Gold Contributor

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    no worries man, glad we found what was going on! :thumbs
    Let me know if you need any help,
    Dustin
    yobuddy, Sep 12, 2018
    #4
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