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News Problem on plugin download

Discussion in 'New users start here - FAQ' started by phonghornet, Oct 24, 2018.

  1. phonghornet

    phonghornet New Member

    Joined:
    Aug 19, 2018
    Messages:
    27
    Balance:
    190Coins
    Ratings:
    +1 / 0 / -0
    My Motion Simulator:
    2DOF, 3DOF, DC motor, Arduino, 4DOF, 6DOF
    I want to upgrade the download packages.
    I have accounting but not changed to be loaded.
    Please help from administrator.
    phonghornet, Oct 24, 2018
    #1
  2. noorbeast

    noorbeast VR Tassie Devil Staff Member Moderator Race Director

    Joined:
    Jul 13, 2014
    Messages:
    20,539
    Occupation:
    Innovative tech specialist for NGOs
    Location:
    St Helens, Tasmania, Australia
    Balance:
    145,052Coins
    Ratings:
    +10,776 / 52 / -2
    My Motion Simulator:
    3DOF, DC motor, JRK
    I have deleted the image from the thread, as it contained personally identifying information, and have instead PM yourself and the admin @RaceRay.

    However you are tagged as a Gold Contributor so your membership is valid, so I don't fully understand your issue.
    noorbeast, Oct 24, 2018
    #2
  3. phonghornet

    phonghornet New Member

    Joined:
    Aug 19, 2018
    Messages:
    27
    Balance:
    190Coins
    Ratings:
    +1 / 0 / -0
    My Motion Simulator:
    2DOF, 3DOF, DC motor, Arduino, 4DOF, 6DOF
    Hi noorbeast.
    I was a new person.
    I have to how to contact @RaceRay.
    phonghornet, Oct 24, 2018
    #3
  4. noorbeast

    noorbeast VR Tassie Devil Staff Member Moderator Race Director

    Joined:
    Jul 13, 2014
    Messages:
    20,539
    Occupation:
    Innovative tech specialist for NGOs
    Location:
    St Helens, Tasmania, Australia
    Balance:
    145,052Coins
    Ratings:
    +10,776 / 52 / -2
    My Motion Simulator:
    3DOF, DC motor, JRK
    @RaceRay will respond to the PM I started, just give him time to do so.
    noorbeast, Oct 24, 2018
    #4
  5. phonghornet

    phonghornet New Member

    Joined:
    Aug 19, 2018
    Messages:
    27
    Balance:
    190Coins
    Ratings:
    +1 / 0 / -0
    My Motion Simulator:
    2DOF, 3DOF, DC motor, Arduino, 4DOF, 6DOF
    @noorbeast

    I found myself pinned on gold contributors but when downloading any file system off my score.

    Attached Files:

    phonghornet, Oct 24, 2018
    #5
  6. phonghornet

    phonghornet New Member

    Joined:
    Aug 19, 2018
    Messages:
    27
    Balance:
    190Coins
    Ratings:
    +1 / 0 / -0
    My Motion Simulator:
    2DOF, 3DOF, DC motor, Arduino, 4DOF, 6DOF
    thank you .
    He will have more time.
    phonghornet, Oct 24, 2018
    #6
  7. noorbeast

    noorbeast VR Tassie Devil Staff Member Moderator Race Director

    Joined:
    Jul 13, 2014
    Messages:
    20,539
    Occupation:
    Innovative tech specialist for NGOs
    Location:
    St Helens, Tasmania, Australia
    Balance:
    145,052Coins
    Ratings:
    +10,776 / 52 / -2
    My Motion Simulator:
    3DOF, DC motor, JRK
    As a Gold Contributor even with negative coins in your account you can still download plugins.
    • Informative Informative x 1
    noorbeast, Oct 24, 2018
    #7
  8. RaceRay

    RaceRay Administrator Staff Member SimAxe Beta Tester

    Joined:
    Nov 8, 2006
    Messages:
    4,656
    Occupation:
    Self-employed | Web and application development
    Location:
    Hamburg, Germany
    Balance:
    23,838Coins
    Ratings:
    +1,965 / 13 / -0
    My Motion Simulator:
    2DOF, DC motor, SimAxe, SimforceGT
    @phonghornet Can you confirm that you are able to download plugins and that this issue has been resolved?

    As you purchased a download plan the credit balance does not affect you. You should be able to download any plugins.
    RaceRay, Oct 24, 2018
    #8
  9. phonghornet

    phonghornet New Member

    Joined:
    Aug 19, 2018
    Messages:
    27
    Balance:
    190Coins
    Ratings:
    +1 / 0 / -0
    My Motion Simulator:
    2DOF, 3DOF, DC motor, Arduino, 4DOF, 6DOF
    The problem I downloaded was. Negative balance now does not affect plugin loading
    thank you @RaceRay
    phonghornet, Oct 25, 2018
    #9
  10. phonghornet

    phonghornet New Member

    Joined:
    Aug 19, 2018
    Messages:
    27
    Balance:
    190Coins
    Ratings:
    +1 / 0 / -0
    My Motion Simulator:
    2DOF, 3DOF, DC motor, Arduino, 4DOF, 6DOF
    I understand now
    thank you @noorbeast !
    • Like Like x 1
    phonghornet, Oct 25, 2018
    #10
  11. paul draper

    paul draper New Member Gold Contributor

    Joined:
    Jul 28, 2018
    Messages:
    5
    Balance:
    - 3Coins
    Ratings:
    +0 / 0 / -0
    Hello, I also im having an issue, I bough the top package to have access to all the plugins, I notice someone has wrote one for my favourite game wreckfest but it wont let me click the download button even tho im signed in?
    paul draper, Oct 30, 2018
    #11
  12. RaceRay

    RaceRay Administrator Staff Member SimAxe Beta Tester

    Joined:
    Nov 8, 2006
    Messages:
    4,656
    Occupation:
    Self-employed | Web and application development
    Location:
    Hamburg, Germany
    Balance:
    23,838Coins
    Ratings:
    +1,965 / 13 / -0
    My Motion Simulator:
    2DOF, DC motor, SimAxe, SimforceGT
    Hello Paul,

    I send you a pm.
    RaceRay, Oct 30, 2018
    #12