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Resolved License Key

Discussion in 'SimTools Pro & Entertainment Version' started by VirtualObsession, Feb 18, 2018.

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  1. VirtualObsession

    VirtualObsession Member Gold Contributor

    Joined:
    May 20, 2017
    Messages:
    61
    Occupation:
    IT developer
    Location:
    Hertfordshire, UK
    Balance:
    256Coins
    Ratings:
    +10 / 0 / -0
    My Motion Simulator:
    6DOF
    I just purchased the "Unlimited Premium" SimTools license. I received two emails. One from Xsimulator that says my account has been upgraded and one from PayPal to the confirm purchase. Is there a wait before the license key is emailed to me?

    Thank you
    VirtualObsession, Feb 18, 2018
    #1
  2. noorbeast

    noorbeast VR Tassie Devil Staff Member Moderator Race Director

    Joined:
    Jul 13, 2014
    Messages:
    20,527
    Occupation:
    Innovative tech specialist for NGOs
    Location:
    St Helens, Tasmania, Australia
    Balance:
    144,986Coins
    Ratings:
    +10,774 / 52 / -2
    My Motion Simulator:
    3DOF, DC motor, JRK
    Just to clarify Unlimited Premium relates to Xsimulator.net membership and privileges, not SimTools licensing, specifically Unlimited Premium provides "unlimited access to the XSimulator download section including plugin downloads. This upgrade removes all advertising on XSimulator permanently without any time limitation".

    Xsimulator membership (community) and SimTools (software licensing) are not the same thing, see here re the revenue sharing arrangement: https://www.xsimulator.net/community/faq/simtools-and-xsimulator-partnership-explained.275/

    Your user name has Gold Contributor added, so the Unlimited Premium privileges should be active. If you are uncertain about anything to do with Unlimited Premium then PM @RaceRay and if there are issues with SimTools licensing then you can email @yobuddy here: https://simtools.us/contact-us/
    noorbeast, Feb 19, 2018
    #2
  3. VirtualObsession

    VirtualObsession Member Gold Contributor

    Joined:
    May 20, 2017
    Messages:
    61
    Occupation:
    IT developer
    Location:
    Hertfordshire, UK
    Balance:
    256Coins
    Ratings:
    +10 / 0 / -0
    My Motion Simulator:
    6DOF
    Oh dear. When I followed the arrows, I was convinced I was purchasing a SimTools license.:( I'll contact RaceRay. Thanks.
    VirtualObsession, Feb 19, 2018
    #3
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