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Question jrk not being recognized by windows 10

Discussion in 'DIY Motion Simulator Building Q&A / FAQ' started by jimbraj, Sep 13, 2017.

  1. jimbraj

    jimbraj New Member

    Joined:
    Mar 8, 2017
    Messages:
    7
    Location:
    NJ
    Balance:
    116Coins
    Ratings:
    +0 / 0 / -0
    My Motion Simulator:
    2DOF, DC motor, JRK
    I have a seat mover rig and I'm trying to add traction loss. I have everything hooked up and at first the jrk wouldn't connect to windows (only the 2 for the seat movers would) So I bypassed the hub that I'm using in my case and ran a new wire to the computer from the jrk. Now I am getting a green light on the board but I keep getting a windows error. it says that its not recognized and it shows up in device panel as unkown usb device descriptor request failed.

    am I missing something / is my jrk shot.


    thanks
    jimbraj, Sep 13, 2017
    #1
  2. noorbeast

    noorbeast VR Tassie Devil Staff Member Moderator Race Director

    Joined:
    Jul 13, 2014
    Messages:
    20,539
    Occupation:
    Innovative tech specialist for NGOs
    Location:
    St Helens, Tasmania, Australia
    Balance:
    145,052Coins
    Ratings:
    +10,776 / 52 / -2
    My Motion Simulator:
    3DOF, DC motor, JRK
    It could be faulty, a bad solder job or faulty USB cable.

    Check the usb cage is not loose, check your soldering and swap out the usb cable for one known to work on the other JRKs. If that fails contact the supplier.
    noorbeast, Sep 13, 2017
    #2
  3. jimbraj

    jimbraj New Member

    Joined:
    Mar 8, 2017
    Messages:
    7
    Location:
    NJ
    Balance:
    116Coins
    Ratings:
    +0 / 0 / -0
    My Motion Simulator:
    2DOF, DC motor, JRK
    I will check the solder tomorrow. The cage feels solid. I also have another wire I can try.

    Thanks @noorbeast
    jimbraj, Sep 13, 2017
    #3
  4. noorbeast

    noorbeast VR Tassie Devil Staff Member Moderator Race Director

    Joined:
    Jul 13, 2014
    Messages:
    20,539
    Occupation:
    Innovative tech specialist for NGOs
    Location:
    St Helens, Tasmania, Australia
    Balance:
    145,052Coins
    Ratings:
    +10,776 / 52 / -2
    My Motion Simulator:
    3DOF, DC motor, JRK
    The cage can look solid but still be an issue, I had one JRK like that, so it pays to check:

    noorbeast, Sep 13, 2017
    #4