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JRK Broken USB

Discussion in 'Motor actuators and drivers' started by shannonb1, Jan 24, 2015.

  1. shannonb1

    shannonb1 Well-Known Member

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    My Motion Simulator:
    2DOF, AC motor, Arduino, JRK, 4DOF
    So my JRK let loose of the usb plug again. Do they do any kind of discounts on instances like that? repair? Or just get a new one and deal with it...its a lil older but it first broke right when i got it, but I soldered it back.

    thanks
    shannonb1, Jan 24, 2015
    #1
  2. noorbeast

    noorbeast VR Tassie Devil Staff Member Moderator Race Director

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    My Motion Simulator:
    3DOF, DC motor, JRK
    I had one JRK usb cage do that, plus another which was just plain faulty.

    I found Pololu pretty good to deal with, we exchanged some emails over a couple of days around fault testing and they ended up offering a 50% discount for up to 3 replacement JRKs. I acknowledge that I was a possible contributing factor with the usb cage coming away, as that JRK had been handled a lot when modifying alloy boxes for them, so was happy with the offer, though it did not dislodge until after it was back in the sim.
    noorbeast, Jan 24, 2015
    #2
  3. eaorobbie

    eaorobbie Well-Known Member SimTools Developer Gold Contributor

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    My Motion Simulator:
    2DOF, DC motor, JRK, SimforceGT, 6DOF
    Should have reported it straight away to them mate, they would have happly posted another out too you, they recently changed manufacturer of the cards , from what I hear they changing back to the other for the next batch. Bugger.

    Now @shannonb1 have you thought about using a dab of hot glue on it to stop it moving or another is a little bend in the top of the cage so the cable is a little tighter, myself I secure the card and the cable so neither can move from vibrations, Old R2 Ard's do the same thing. Hot Glue fixed it for me Dashboard Ard.
    • Useful Useful x 1
    eaorobbie, Jan 24, 2015
    #3
  4. shannonb1

    shannonb1 Well-Known Member

    Joined:
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    Occupation:
    Sales Intelligence
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    8,909Coins
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    My Motion Simulator:
    2DOF, AC motor, Arduino, JRK, 4DOF
    It's a bust. No fixing it on my side. Already soldered it twice before but the traces are pretty much screwed and I font have a tip small enough to solder straight to the end points
    shannonb1, Jan 24, 2015
    #4
  5. eaorobbie

    eaorobbie Well-Known Member SimTools Developer Gold Contributor

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    My Motion Simulator:
    2DOF, DC motor, JRK, SimforceGT, 6DOF
    Bugger any news on if Pololu will help you out. If they don't reply to an email , just post the issue publicly on the their forum , then they are pretty quick to fix the issue. Well its in their best intensions to fix manufacturing errors , a usb shield(holder) should not come loose, Are they still under their 1st years warranty?, if so its a straight replacement. The last time I had an issue from in correct wiring , Note to one self , don't Drink beer before wiring Jrks !!. So from my stupid mistake they, gave me a 50% discount on 5 units to replace 2 units, so I bought 5 and 2 lucky members here got a couple of Jrks for 50% off. Im a nice bloke too couldn't sell them for more than I paid.
    • Like Like x 2
    • Friendly Friendly x 1
    eaorobbie, Jan 24, 2015
    #5
  6. shannonb1

    shannonb1 Well-Known Member

    Joined:
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    Occupation:
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    8,909Coins
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    +598 / 5 / -0
    My Motion Simulator:
    2DOF, AC motor, Arduino, JRK, 4DOF
    I just went ahead and ordered a new one. It was 2011 when I bought it. I'll hot glue over it this time.
    shannonb1, Jan 25, 2015
    #6