Frex simconbase question

hi all, ive been building this frex setup for my employer, but ive hit a wall. ive sorted through many problems and finally everything is working, besides the chair

the simconbase is communicating with the computer, (it works in test mode) but it wont communicate with the game, rFactor.

rFactor recognises the force feedback wheel, and the various shifters and pedals, but not the chair.

if anyone could offer any advice or suggestions id greatly appreciate it, or mabye point me in the right direction.

kind regards,
Redd .

Are you trying to make it work with X-Sim?

If not, contact Frex for support....

I suggest you convert your SimConMotion to x-Sim:
how-to-convert-your-frex-scm-to-x-sim-t1412.html