jrk 12v12 help needed

I got two dc motors a jrk 12v12 I did fallow a set up guide for simtools , I jump in to the game and nothing happens , first time building motion sim and I learn wile I go , and with this I am very much stuck
,can somebody help me with a step by step from the beginning please , ido not have much time to play around bec of work , I hope somebody would take the time to walk me throu

Thank il give it try as soons i get some free time

@flaco2488 , I know how it feels not having much time,
see how the guides go, and when you get a chance, post screen shots of game engine interface settings, axis assignments,
also, did you patch the game, change tuning centre nnumbers?
Saying "its not working" is too broad to work with
Dave.

finally I had some time to try this step by steps setting , when its time to try it manually with the slide bar nothing moves I really don't know what else to do to test this things before I start to move forward with the hall thing , I test the motors by pluging them to the power supply and they work find, the jrk 12v12 its looks like its working fine all cables connected lek it says on the instrutions all lights are showing ok so I don't know I got to be doing something wrong

Did you set the feedback on the pots in JRK utility?

I think i did , hey had a couple motors at home and i want to try them with jrk 12v12 before ordering the best motors ,you think thats what wrong with them one kind is 24v motor and the other one is like 18v u think thats the problem, i did spen alot of money before so now iam trying to tak it slow and try to see if i can make it work , other question is i se alot of picters with jrk and motors and they have huge cables from power supply to the jrk , you think thats my problem to

You think you did? That doesnt really help. You HAVE to set feedback.
use 12v motors, and as for cables from motors, not usually, just trim the wire down a bit if need be to put into the connectors on the board

As noorbeast and bsft have said, please post some pictures of your jrk config utility, your simtools settings and if possible even some pics of the jrks, power supply, cabling, and potentiometers themselves.
I'm sure we can help you out once we know what hardware and software setups you actually have.
Without that info, it makes it difficult to troubleshoot effectively.