1. Do not share user accounts! Any account that is shared by another person will be blocked and closed. This means: we will close not only the account that is shared, but also the main account of the user who uses another person's account. We have the ability to detect account sharing, so please do not try to cheat the system. This action will take place on 04/18/2023. Read all forum rules.
    Dismiss Notice
  2. For downloading SimTools plugins you need a Download Package. Get it with virtual coins that you receive for forum activity or Buy Download Package - We have a zero Spam tolerance so read our forum rules first.

    Buy Now a Download Plan!
  3. Do not try to cheat our system and do not post an unnecessary amount of useless posts only to earn credits here. We have a zero spam tolerance policy and this will cause a ban of your user account. Otherwise we wish you a pleasant stay here! Read the forum rules
  4. We have a few rules which you need to read and accept before posting anything here! Following these rules will keep the forum clean and your stay pleasant. Do not follow these rules can lead to permanent exclusion from this website: Read the forum rules.
    Are you a company? Read our company rules

keep getting virus warning trying to DL gamedash? please help

Discussion in 'Official Companion Apps' started by Halloween2go, Feb 28, 2021.

  1. Halloween2go

    Halloween2go Active Member Gold Contributor

    Joined:
    Dec 12, 2019
    Messages:
    202
    Balance:
    1,407Coins
    Ratings:
    +175 / 1 / -0
    My Motion Simulator:
    3DOF, DC motor, Arduino, Motion platform
    win 10
    bought and registered simtools pro
    Im trying to download gamedash so I can use ard MM seaflow fans in game
    Has anyone had this happen
    Im sure its a windows defender thing but not sure how to handle it from here
    Thanks upload_2021-2-28_14-8-4.png
    upload_2021-2-28_14-8-4.png
  2. noorbeast

    noorbeast VR Tassie Devil Staff Member Moderator Race Director

    Joined:
    Jul 13, 2014
    Messages:
    20,463
    Occupation:
    Innovative tech specialist for NGOs
    Location:
    St Helens, Tasmania, Australia
    Balance:
    144,614Coins
    Ratings:
    +10,741 / 52 / -2
    My Motion Simulator:
    3DOF, DC motor, JRK
    See the SimTools dev advice/explanation, as by its nature telemetry from a game is required: https://www.xsimulator.net/community/marketplace/motion-simulation-software-simtools.63/

    Antivirus - false positive warning:
    Game Manager has the ability to scan a game's memory space so we can get the telemetry from games that don't supply any.
    Therefore you may get a false positive with some anti-viruses.
    To fix this problem, just add it to the exceptions list for your antivirus.
    (windows defender example)
    https://support.microsoft.com/en-us...dd-an-exclusion-to-windows-defender-antivirus
  3. Halloween2go

    Halloween2go Active Member Gold Contributor

    Joined:
    Dec 12, 2019
    Messages:
    202
    Balance:
    1,407Coins
    Ratings:
    +175 / 1 / -0
    My Motion Simulator:
    3DOF, DC motor, Arduino, Motion platform
    Noorbeast! Thanks a lot.. I just needed a push in the right direction.. I just installed the rollercoaster plug in and wanted it to use the new Seaflow 250CFM fans as some of the guys have done on the Dash.. I'll give them a try.. it's windows defender that's giving the problem..
    • Like Like x 1
  4. Halloween2go

    Halloween2go Active Member Gold Contributor

    Joined:
    Dec 12, 2019
    Messages:
    202
    Balance:
    1,407Coins
    Ratings:
    +175 / 1 / -0
    My Motion Simulator:
    3DOF, DC motor, Arduino, Motion platform
    still not able to download even when added it to allowed
    upload_2021-3-15_16-57-20.png
    upload_2021-3-15_16-59-16.png
    upload_2021-3-15_16-56-28.png

    so im not really sure how to fix this.
    I just want to run my Fan setup

    still need help Thanks
  5. noorbeast

    noorbeast VR Tassie Devil Staff Member Moderator Race Director

    Joined:
    Jul 13, 2014
    Messages:
    20,463
    Occupation:
    Innovative tech specialist for NGOs
    Location:
    St Helens, Tasmania, Australia
    Balance:
    144,614Coins
    Ratings:
    +10,741 / 52 / -2
    My Motion Simulator:
    3DOF, DC motor, JRK
    Have you tried ticking the Public check box?

    Worst case temporarily disable Defender. Personally I don't have Defender flagging any issues on any of my computers, so I am not sure why yours is.
  6. MarkusB

    MarkusB Well-Known Member Gold Contributor

    Joined:
    Jun 30, 2015
    Messages:
    552
    Location:
    Germany
    Balance:
    4,212Coins
    Ratings:
    +594 / 2 / -0
    My Motion Simulator:
    2DOF, 3DOF, DC motor, Arduino, Motion platform
    Hi @Halloween2go,

    I also had these problems, and I needed quite some time until I had all exclusion rules sufficiently set.

    I hope the following steps help you:
    1. Enter 'virus' into the entry field in the lower left corner of the screen.
    00 virus.jpg
    2. You should now see 'Virus & threat protection' listed. Click on this one to open it.
    01 virus and threat protection.jpg
    3. Click on 'Manage settings'.
    02 manage settings.jpg
    4. Scroll down a bit and click on 'Add or remove exclusions'.
    03 add exclusions.jpg
    5. In the screenshot below you see the exclusions I had to add. It took me some time to determine them.
    Note that the folder 'D:\Installation\SimTools' is the foler into which I downloaded the GameDash zip file.
    You see that it was not enough to add this folder to the white list, but also the zip file, the exe file, and the destination folder into which Gane Dash is being installed.
    If this still does not work for you, you may need to add further folders.
    04 folders.jpg

    Good luck. And be assured that Game Dash is worth the effort. :)
    • Like Like x 2
    • Informative Informative x 2
    Last edited: Mar 16, 2021
  7. Turbo Tim

    Turbo Tim Member

    Joined:
    Dec 26, 2021
    Messages:
    38
    Balance:
    159Coins
    Ratings:
    +26 / 0 / -0
    My Motion Simulator:
    Arduino
    Thanks Markus. Was pulling my hair out with this one.
    • Like Like x 1