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Resolved Transfer SimTools license from one computer to another

Discussion in 'SimTools Pro & Entertainment Version' started by Paul Shortland, Dec 1, 2020.

  1. Paul Shortland

    Paul Shortland Active Member

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    Morning,

    I have upgraded my PC as it was a 6 year old i7 and now have a shiny new i5-600k with an M2 drive and a 2070 Super :thumbs Gives a solid 90fps on my Quest 2 and looks awesome!

    I got Simtools all setup but need help in moving the Pro licence over. I have messaged via the link ( https://simtools.us/contact-us/ ) but no response as yet, can anyone help out? Would like to get the motion back again :)

    Paul
    Paul Shortland, Dec 1, 2020
    #1
  2. noorbeast

    noorbeast VR Tassie Devil Staff Member Moderator Race Director

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    You have a limited number of SimTools specifically for this type of computer upgrade, just reinstall SimTools and register it using the existing license code.

    You can look up your SimTools license number, just log into SimTools.us: https://simtools.us/member-login/
    Use the email you purchased the Licenses with, and if you don't have a password, click reset password.
    noorbeast, Dec 1, 2020
    #2
  3. Paul Shortland

    Paul Shortland Active Member

    Joined:
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    Hi Beast

    I have tried that and get the following error

    upload_2020-12-1_9-16-7.png

    I have only ever used the Pro licence on one PC, my old DIY licence was used a few times over the years previous.

    Paul
    Paul Shortland, Dec 1, 2020
    #3
  4. noorbeast

    noorbeast VR Tassie Devil Staff Member Moderator Race Director

    Joined:
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    Occupation:
    Innovative tech specialist for NGOs
    Location:
    St Helens, Tasmania, Australia
    Balance:
    145,028Coins
    Ratings:
    +10,776 / 52 / -2
    My Motion Simulator:
    3DOF, DC motor, JRK
    You will have to wait on a response then, as no activation remain.
    noorbeast, Dec 1, 2020
    #4
  5. Paul Shortland

    Paul Shortland Active Member

    Joined:
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    My Motion Simulator:
    2DOF, AC motor
    :popcorn
    Paul Shortland, Dec 1, 2020
    #5
  6. Paul Shortland

    Paul Shortland Active Member

    Joined:
    May 13, 2015
    Messages:
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    Location:
    Northampton - UK
    Balance:
    317Coins
    Ratings:
    +74 / 1 / -0
    My Motion Simulator:
    2DOF, AC motor
    All sorted hug:
    • Like Like x 1
    • Winner Winner x 1
    Paul Shortland, Dec 2, 2020
    #6