1. Do not share user accounts! Any account that is shared by another person will be blocked and closed. This means: we will close not only the account that is shared, but also the main account of the user who uses another person's account. We have the ability to detect account sharing, so please do not try to cheat the system. This action will take place on 04/18/2023. Read all forum rules.
    Dismiss Notice
  2. For downloading SimTools plugins you need a Download Package. Get it with virtual coins that you receive for forum activity or Buy Download Package - We have a zero Spam tolerance so read our forum rules first.

    Buy Now a Download Plan!
  3. Do not try to cheat our system and do not post an unnecessary amount of useless posts only to earn credits here. We have a zero spam tolerance policy and this will cause a ban of your user account. Otherwise we wish you a pleasant stay here! Read the forum rules
  4. We have a few rules which you need to read and accept before posting anything here! Following these rules will keep the forum clean and your stay pleasant. Do not follow these rules can lead to permanent exclusion from this website: Read the forum rules.
    Are you a company? Read our company rules

Question Power Surge Event might have killed 2 SCN6's - HELP

Discussion in 'Motor actuators and drivers' started by Jeremy Corbett, Apr 4, 2018.

  1. Jeremy Corbett

    Jeremy Corbett New Member

    Joined:
    Aug 1, 2015
    Messages:
    12
    Occupation:
    Mechanical Engineer
    Location:
    Brisbane, Australia
    Balance:
    167Coins
    Ratings:
    +1 / 0 / -0
    My Motion Simulator:
    3DOF, SCN6, Motion platform
    We have had a 3 axis car simulator running successfully for a couple of years and all of a sudden all motion stopped. It would appear that we had a power surge event that took out the Computer USB port, the 4-way USB hub, all 3 USB-RS485 adapters potentially 2 x SCN6's!

    I replaced the USB hub and wired in 3 new USB-RS485's was then able to communicate with each amplifier and get one axis running again, but I was getting errors on the other 2.

    I did a test matrix and found that all 3 external amplifiers work with the one SCN6 so no issues with them, but when I use the original working amplifier on the other 2 SCN6's I get an E8 error on one and E9 errors on the other.

    In the documentation errors E8 and E9 relate to encoder issues. The wiring hasn't changed since it was running successfully, and I have confirmed the amplifiers are working on a different SCN6, so that leaves "Defective encoder of Cylinder motor".

    Has anyone found a fix for E8 and E9 errors (without replacement)?
    Are replacement encoders available? Where?

    Hardware Details:
    1. DIY
    2. 3 DOF (roll, pitch & yaw)
    3. SCN6 actuators
    4. SCN interface

    Software Details:
    1. Simtools 2.2
    2. iRacing 64bit plugin

  2. Jeremy Corbett

    Jeremy Corbett New Member

    Joined:
    Aug 1, 2015
    Messages:
    12
    Occupation:
    Mechanical Engineer
    Location:
    Brisbane, Australia
    Balance:
    167Coins
    Ratings:
    +1 / 0 / -0
    My Motion Simulator:
    3DOF, SCN6, Motion platform
    @yobuddy are you able to shed any light on this issue?
  3. yobuddy

    yobuddy Well-Known Member Staff Member Moderator SimAxe Beta Tester SimTools Developer Gold Contributor

    Joined:
    Feb 9, 2007
    Messages:
    5,133
    Occupation:
    Computer Technician
    Location:
    Portland, Oregon - USA
    Balance:
    47,908Coins
    Ratings:
    +5,027 / 16 / -0
    Unfortunately, I don't think I have ever seen this problem on the forums before.
    These are the guys to chat with thou.
    https://www.miraiintertech.com/home/scn6.php
    As they have been great to the community over the years.

    They may be able to provide you with the encoders.
    But more likely than not, you will need to send them in I'm afraid.
    (Hopefully someone else chimes in here with a fix.)
    yobuddy
    • Like Like x 1
    • Friendly Friendly x 1