1. Do not share user accounts! Any account that is shared by another person will be blocked and closed. This means: we will close not only the account that is shared, but also the main account of the user who uses another person's account. We have the ability to detect account sharing, so please do not try to cheat the system. This action will take place on 04/18/2023. Read all forum rules.
    Dismiss Notice
  2. For downloading SimTools plugins you need a Download Package. Get it with virtual coins that you receive for forum activity or Buy Download Package - We have a zero Spam tolerance so read our forum rules first.

    Buy Now a Download Plan!
  3. Do not try to cheat our system and do not post an unnecessary amount of useless posts only to earn credits here. We have a zero spam tolerance policy and this will cause a ban of your user account. Otherwise we wish you a pleasant stay here! Read the forum rules
  4. We have a few rules which you need to read and accept before posting anything here! Following these rules will keep the forum clean and your stay pleasant. Do not follow these rules can lead to permanent exclusion from this website: Read the forum rules.
    Are you a company? Read our company rules
Shared accounts will be removed Plugin Downloads Zero spam policy Forum Rules

I've never got e-mail about license key

Discussion in 'SimTools for commercial purposes' started by Sym4d, May 13, 2017.

  1. Sym4d

    Sym4d New Member Gold Contributor

    Joined:
    Jan 6, 2017
    Messages:
    3
    Balance:
    - 156Coins
    Ratings:
    +0 / 0 / -0
    Our company purchase 6 simtools pro license key, but we have not got email about license key. Also they are not in the spam. So please check your system.

    And is it necessary sign up this site to purchase you simtools license key?
    Sym4d, May 13, 2017
    #1
  2. noorbeast

    noorbeast VR Tassie Devil Staff Member Moderator Race Director

    Joined:
    Jul 13, 2014
    Messages:
    20,549
    Occupation:
    Innovative tech specialist for NGOs
    Location:
    St Helens, Tasmania, Australia
    Balance:
    145,112Coins
    Ratings:
    +10,777 / 52 / -2
    My Motion Simulator:
    3DOF, DC motor, JRK
    You can PM @yobuddy, the SimTools developer, and pass on the email used in the purchase, which can be checked against the issued key database.

    That way @yobuddy can sort out the issue for you.
    noorbeast, May 13, 2017
    #2
  3. yobuddy

    yobuddy Well-Known Member Staff Member Moderator SimAxe Beta Tester SimTools Developer Gold Contributor

    Joined:
    Feb 9, 2007
    Messages:
    5,164
    Occupation:
    Computer Technician
    Location:
    Portland, Oregon - USA
    Balance:
    48,195Coins
    Ratings:
    +5,037 / 16 / -0
    Hi @Sym4d ,
    I answered this question in the email you sent buddy,
    Please check you email for a solution to this problem.

    For others who have this problem.
    You can log into SimTools.us and see all the license you have purchased at any time.
    https://simtools.us/your-account/
    Use the email you purchased the Licenses with, and if you don't have a password, click reset password.

    Take care guys,
    yobuddy
    • Informative Informative x 1
    yobuddy, May 15, 2017
    #3
  4. noorbeast

    noorbeast VR Tassie Devil Staff Member Moderator Race Director

    Joined:
    Jul 13, 2014
    Messages:
    20,549
    Occupation:
    Innovative tech specialist for NGOs
    Location:
    St Helens, Tasmania, Australia
    Balance:
    145,112Coins
    Ratings:
    +10,777 / 52 / -2
    My Motion Simulator:
    3DOF, DC motor, JRK
    Added to the FAQ license info entry: https://www.xsimulator.net/community/faq/request-a-free-diy-simtools-2-0-license.262/
    • Like Like x 1
    noorbeast, May 15, 2017
    #4