Clubsport Wheel base V2 question

I read something interesting on the last page of the PDF file relating to the wheel

"
This gaming
device is designed to withstand approximately one hour of use per day during
the course of the warranty period of one year."

WFT?!?!??
for $800 odd for one hour a day use?
I know guys here have them, so how long you had them for and how often do you use it?

I have CSW V1 for a year now and when I use it, it's almost always over an hour. Sometimes when friends arrive for a race night it works for like 4-6 hours straight with some minor pauses between changing seats and I've never had problems with it.

I guess this line in that PDF is like for some preliminary caution, it's really odd to put it for a one hour use. There are league races, racing weekends, not to mention endurance races, nascar etc, with "practice-qualification-race" format, it's almost always more than one hour of racing. It's weird they put that, it seems like it's built to last 1 year as long as the warranty last and then you are on your own..

Australia is awesome for the ACL (Australian Consumer Law). I never ever buy the "extended" warranty on goods because of the "Bath Tub" graph.

Basically a product with an expected life (5 years in the case of LCD TV for example) will have a greater failure rate in the first year, then level off for 6 years and start to fail again in the 7th year.
Because of this, the ACL states that even after 2 years you can take that TV back to a shop and get them to fix as it's still within it's "reasonable usage life"
The seller can't then refer you to manufacturer and tell you "it's their problem", the store has to fix or replace.

Shop floor teens don't have a clue, just ask for the manager and tell them you are wanting a repair under the ACL.

http://www.consumerlaw.gov.au/content/the_acl/downloads/consumer_guarantees_guide.pdf (Page 11)

And don't even get me started on "NO REFUND" signs in shops!!!

EDIT: Oh.. and even better, because in my example it s a TV, the store has to collect... Boom! If you have to take it, you can claim "reasonable transportation costs"

Said Curve:

Yellow - 1st year.
Green - 2-5 year (Extended Warranty Period)
Red: 5+ years...

(On average)

This thread refers to the CSW v2 which now has a single motor as opposed to the v1 which had twin Mabuchi motors supposedly an improvement. It would be interesting to see if the same statement was at the end of the v1 warranty.

Interesting.... I have this wheel but I haven't used it yet

@Boomslangnz I've had mine about a fortnight, no problems, really a great piece of kit, probably a storm in a teacup, but it does make you wonder why that specific sentence is right at the end of their warranty, makes me at least suspect there might be a weakness somewhere and they're trying to cover themselves!!
There's a few complaints already and it's early days as yet, maybe the new bigger brushless motor isn't as good as they thought.
The idea in the first place was to set the "FF"to 100 to capture all the little nuances supplied by the game and if a certain game was weaker you could increase "FO" up to the max of 400 if required to bring ffb up to a realistic level. Apparently they've reduced this "FO" setting to 150
probably "I'm guessing" because some tough guys have had all settings turned up on a game that didn't require additional "FO" and have burnt out they're motors trying to see if they could break their wrists or impress/prove to someone/something.
Time will tell!!

I just got a V2 base a month or two ago, it's been in storage and not used so far, so I can't commit on it's quality.

But I'd say an hour a day = 365 hours of use a year. I know I worked my G25 over pretty good, but I can't say I hit 365 hours worth in the 1st year, maybe I did. But the G25 just died after 7 odd years of abuse, let's hope for the price the Fanatec base lasts that and longer!

Edit: After thinking about it, I probably would have smashed out more than 365 hours in the first few months ! ...Fanatec going over the top to cover their ass ?

I'm using one now for 400+ hours, almost a year old without any issues

That is extracted from the PDF of the V2 base...i was dreaming for the past couple of month with a V2 base for myself, but i think im gonna forget about it, if it fails im doomed!!

No, your not

Especially in Europe, good support and they will fix it very fast

Who knows, in the future...for now its not a priority as the price point of the base alone is 700€, with that i will buy a new PC, wich im needing...Also i dont think 700€ is a fair price, probably the older price, but with the one they have now it is just too much, since you have to buy rims to play it.

That's true....Up to some point..

I work for an American company in Europe and gotta say...Fanatec had to raise prices due the low Euro which we also had to do, or take the losses what a company can't afford

I'm glad I was in batch #2

True, knowing what i know now, wouldnt even mind having the V1, but as it is now its quite impossible for the average person to buy the wheel...what i would spend just in 1 wheel rim and the base, its the same amount it cost me to do this www.ralivm.com last year, in a real rally car. Thats why i say its a no go for me atm...But praying for them to lower the price so i can afford it.

To me fanatec is overpricing its stuff. I was interested when the v1 base came out. But I think the v2 base came to soon.
If I owned a v1 base, I wouldn`t be feeling right about it...

I can say nothing about The wheelbase itself, but about Fanatec support which is very great.
Some years ago I bought a Porsche GT 2 wheel used on a private marketplace. It worked very fine. Some day i had problems with the wheel didn't start up. It takes about 5 mins. I looked and see i got 3 days warranty left. I wrote an email to fanatec. After about half an Hour a got the answere if i can make a short Video in which the Failure can be seen to help me faster. I send it and got directly response that my wheel is broken.
They told me i will get a new one. After 1,5 days i got my fully new working wheel. I get a free package number to return my old one.
So maybe the Price is a little High ( The new products are very high priced) But if you got Problems with your gear you get very fast help and replacement.

365 hours of use would probably last me a good 3 years lol, entire race drivetrains are usually rated for 80-100 hours, which would be about 3-4 race seasons. I would guess that the "value" is pretty good, thats like what, $1.50 per hour?

hi everyone
i use the CSW V2. I have noises out of the wheelbase and complained it (in the warranty period) and get back a repaired wheelbase so no problem. I also think that its solid made but not every problem after many years can be warranty (also if someone uses the wheel in public like fairs etc). In real life (i also think the support is good and helpful also outside the warranty period) and in law i think are (and have to) differences. So i'm still happy with the decision to buy the wheel. Also everything is done with screws so little things can be done by yourself.
imho
hape